COMPREHENSIVE PRIVACY POLICY

Important Notice

This Privacy Policy describes how Eupium Technology LLC (“Eupium,” “Company,” “we,” “our,” or “us”) collects, uses, protects, stores, and discloses information obtained through our website. This policy is intended to reflect current United States privacy requirements while incorporating principles of the European Union General Data Protection Regulation (GDPR) and applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

Section 1: Our Privacy Philosophy

Privacy and security are fundamental principles of Eupium Technology.

We believe visitors should clearly understand what information we collect, why we collect it, how we protect it, how long we retain it, and how they may exercise their privacy rights.

We do not sell, rent, or trade personal information.

Section 2: Information We Collect

Information You Voluntarily Provide

When you submit information through our website, including contact or consultation forms, we may collect your name, company name, email address, telephone number, business address if provided, and information you voluntarily include in your message.

We use this information solely to respond to your inquiry, provide requested services, schedule consultations, or maintain business communications.

Technical Information

We automatically collect certain technical information including IP address, browser type and version, operating system, device type, screen resolution, language settings, referring URLs, date and time of access, general geographic location derived from IP, and security log information.

Website Usage Information

We may collect information regarding pages visited, time spent on pages, navigation flow, scroll activity, session duration, device performance, and error reporting. This information helps improve website performance, usability, reliability, and cybersecurity.

Section 3: Cookie and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, security, and user experience.

Cookie categories may include essential cookies, functional cookies, session cookies, consent cookies, and analytics cookies which are only loaded after consent where required.

The visual landing page is designed so that non-essential analytics and tracking technologies are not loaded until the visitor actively interacts with the website, such as scrolling or entering the primary website experience.

Where required by applicable law, visitors will be presented with a cookie consent banner upon first interaction and may accept all cookies, reject non-essential cookies, or customize cookie preferences. Consent choices are remembered using local browser storage on your device.

Section 4: Information We Do NOT Collect

Unless expressly disclosed in the future, we do not intentionally collect or request Social Security numbers, driver's license numbers, passport numbers, banking information, credit card information through website forms, biometric identifiers, protected health information, or government identification documents.

Section 5: How We Use Information

Information may be used to respond to inquiries, provide requested information, improve website performance, maintain cybersecurity, detect fraud or abuse, troubleshoot technical issues, maintain business records, and comply with legal obligations.

Section 6: Third-Party Service Providers

We may engage trusted third-party service providers to support the operation of our website and business, including providers of cloud hosting, domain name services, cybersecurity, customer relationship management, telecommunications, productivity software, analytics, email services, and related technology infrastructure.

These providers process information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards for the information they process in accordance with applicable laws and their respective privacy practices.

Section 7: Information Security Program

Eupium Technology implements commercially reasonable administrative, technical, and organizational safeguards including HTTPS and TLS encryption, secure hosting infrastructure, secure API authentication, input validation, input sanitization, protection against common injection attacks, Cross-Site Scripting mitigation, Cross-Site Request Forgery protections where implemented, rate limiting, least-privilege administrative access, security logging and monitoring, routine software updates, and vulnerability management.

Although no system can guarantee absolute security, we continually work to protect our systems and information using industry-recognized security practices.

Section 8: Legal Basis for Processing (GDPR)

Where GDPR applies, processing may be based upon legitimate interests, contractual necessity, legal obligations, or consent where required.

Section 9: Data Retention

Website inquiry information is generally retained for approximately six months, after which it is securely deleted or anonymized unless a longer retention period is required by law or an active business relationship exists.

Section 10: International Data Transfers

Information may be processed within the United States. Where applicable, appropriate safeguards are implemented for international transfers consistent with applicable law.

Section 11: Your Privacy Rights

Depending upon your jurisdiction, you may have rights to access your information, correct inaccurate information, delete information, restrict processing, receive a portable copy, object to processing, and opt out where applicable.

Privacy requests may be directed to privacy@eupium.com.

Global Privacy Control signals will be honored where legally required.

Section 12: Children's Privacy

This website is intended for business and adult users.

We do not knowingly collect personal information from children under 13, and our services are not directed toward children.

Section 13: Artificial Intelligence

We may use artificial intelligence technologies to improve operational efficiency and customer communications. We do not engage in automated decision-making that produces legal or similarly significant effects concerning individuals.

Section 14: Legal Disclosures

We may disclose information when required by law, court order, subpoena, or other lawful governmental request, or where necessary to protect our legal rights, investigate fraud, or protect public safety.

Section 15: Policy Changes

We may revise this Privacy Policy periodically. Material revisions will be reflected by updating the Last Updated date.

Continued use of the website following publication of changes constitutes acknowledgment of the updated policy.

Section 16: Contact

Privacy Requests

privacy@eupium.com

General Information

info@eupiumtechnology.com